Redress Scheme

MOTT Estate Agents is a member of The Property Ombudsman redress scheme.

The Property Ombudsman provides an independent service for resolving disputes between consumers and property agents.

How to raise a complaint

If you have a complaint, please follow our Complaints Procedure first so we have the opportunity to resolve the matter directly.

Escalating to The Property Ombudsman

If the complaint is not resolved after our final response, or if eight weeks have passed since the complaint was first raised, you may be able to refer the matter to The Property Ombudsman.

The Property Ombudsman
Website: www.tpos.co.uk
Telephone: 01722 333306