Privacy Policy

MOTT Estate Agents respects your privacy and is committed to protecting your personal information.

Who we are

MOTT Estate Agents is an independent estate agency operating across Winchester, Alresford, Salisbury and the surrounding villages.

For data protection purposes, MOTT Estate Agents is the data controller for the personal information we collect and use.

Email: enquiries@mottestateagents.com
Telephone: 01962 571168
ICO registration number: ZB956557

Information we may collect

We may collect your name, email address, telephone number, address or property details, postcode, enquiry details, viewing or valuation requirements, communication history, marketing preferences and information required for identity, anti-money laundering, compliance or transaction purposes.

How we use your information

We use personal information to respond to enquiries, arrange valuations and viewings, provide estate agency services, market properties, progress sales, send updates where you have opted in, meet legal and regulatory requirements, keep records and improve our services.

Lawful basis

We process personal information where it is necessary to respond to your enquiry, provide a service, meet legal obligations, pursue legitimate business interests or where you have given consent.

Marketing communications

We will only send property updates, market insights or marketing communications where we have a lawful basis to do so. You can unsubscribe or change your preferences at any time.

Sharing your information

Where necessary, we may share information with sellers, buyers, solicitors, surveyors, mortgage brokers, property portals, CRM providers, website and hosting providers, anti-money laundering providers, regulators, redress schemes or public authorities.

How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected, including legal, accounting, regulatory, dispute resolution and record-keeping requirements.

Your rights

You have rights under data protection law, including the right to access, correct, erase, restrict or object to processing of your personal information and to withdraw consent where processing is based on consent.

You can contact the Information Commissioner’s Office at ico.org.uk.